The problem
A brand-new name against 24-year incumbents
Big Air launched in 2022 into a market owned by companies with two decades of history and thousands of Google reviews. To a homeowner searching at 9 PM with no heat, it was invisible.
Worse, the usual fix — hand money to an agency — meant flying blind: clicks and impressions on a slide deck, and no honest answer to the only question that matters. Was any of it actually making the phone ring?